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Returns Policy


If you are dissatisfied with the goods you have ordered, we will exchange them or give you a refund, subject to a handling charge of £2.95 per order, provided that you return them to us unworn, unwashed in their original packaging and with all labels, seals or enclosures intact within 28 days.
Goods obtained to Special Order may only be replaced or refunded if the goods are faulty.

Returns Information

If you wish to return goods to us, you may do so without giving us prior notice. In this case we would be grateful if you would let us know the reason and enclose it with the returned goods.
Please allow up to ten working days for your goods to be returned to us via the Post Office. As soon as we receive the goods we will endeavour to process your request, for either a refund or replacement, within one working day.

If you would like further information on our returns policy please call our customer services line, or e-mail our customer services team with your query.

TEL: 01288 359599



Returns Addresses:

The Leg-Care Company

Customer Service (Returns)

Penrhos Manor

Oak Drive

Colwyn Bay

LL29 7YW


Postage is payable by the customer for international returns.