Hosiery: If you are dissatisfied with the goods you have ordered, we will exchange them or give you a refund, provided for hygiene reasons that you return them to us unworn, unwashed in their original packaging and with all labels, seals or enclosures intact within 30 days. Goods obtained to Special Order may only be replaced or refunded if the goods are faulty.
Shapewear and Underwear: For hygienic purposes, when trying on any garments please ensure that you do so over your own underwear. Do not remove any labels, tags or accessories until you are happy with you purchase. Failure to follow this will result in us not accepting you return.
If you wish to return goods to us, you may do so without giving us prior notice. In this case we would be grateful if you would let us know the reason and enclose it with the returned goods.
Please allow up to ten working days for your goods to be returned to us via the Post Office. We do not ask for items to be sent on a tracked service, however you must provide proof of postage in case the return gets lost in transit. As soon as we receive the goods we will endeavour to process your request, for either a refund or replacement, within 3 working days.
If you would like further information on our returns policy please call our customer services line, or e-mail our customer services team with your query.
TEL: 01288 359599
The Leg-Care Company
33 High Street
Postage is payable by the customer for international returns.